Request account
deletion.
Request deletion of your Safirika account and associated personal information. You don’t need to install or open the app to start.
What happens next
- Tell us which account.
Use the email associated with your account. Add a phone number only if it helps identify the account.
- We check ownership.
We may contact you through the account’s existing contact details. Never send a password, OTP or identity document here.
- We review and confirm.
We explain what can be deleted and any records that must be retained, why and for how long. Deletion is confirmed only after processing.
This form does not cancel a booking or parcel request, return a parcel or settle a refund. Manage active services with the operator and keep the records you need.
Parcel recipient without an account? Use the privacy request form to ask about your recipient details. We verify your relationship to the parcel; do not send pickup codes or identity documents.
Read about retentionYour details
Submitting this form does not automatically delete your account.
safirikaapp@gmail.com