A little help
for the journey.
Questions about Safirika, your account or joining as an operator? Start here.
Today’s departure
For boarding, parcel handling, counter payment or an immediate service issue, contact the operator using the details on your booking, parcel request or their profile.
Your Safirika account
Use this form for account access, app problems, parcel support, privacy questions or operator onboarding. A parcel recipient can make a privacy request without a Safirika account.
Want to leave?
Use the dedicated account-deletion request page to request removal of your account and associated data.
Keep sensitive details out.
safirikaapp@gmail.comDon’t share passwords, OTPs, pickup codes, payment PINs, card details or identity documents. This is not an emergency channel.
CONTACT SAFIRIKA